HappyLocate follows a transparent and customer friendly refund policy to ensure a superior customer satisfaction. The refund policy varies and is different for each service:
HappyLocate offers a hassle-free relocation experience to the customers through its network of verified service providers. In case of any cancellations done until 1 calendar day of commencing relocation process (ex, if a relocation is scheduled to start on 20th of August, the cancellation request should be before 19th August 12:00:00 AM) the refund will be initiated within 7 working days of receiving a cancellation request after deducting the booking confirmation fee of INR 500 for within city relocations and INR 1000 for between city (inter-city) relocations. If a cancellation request is initiated within 1 calendar day (ex, if a relocation is scheduled to start on 20th of August, the cancellation request is received on or after 19th August 12:00:00 AM) from commencing relocation, the refunds will depend as per the efforts that have been put to execute relocation successfully. While we always try our best to arrange highest possible value of the refund, refunds will vary case to case
The last decision pertaining to relocation related refunds rest with HappyLocate Relocation Services Pvt. Ltd.
For cancellations after booking confirmation, cancellation charges will apply based on services already rendered—such as Payment Gateway Charges, Train Ticket Cancellation Charges, Crate purchase, Documentation done, and Airline bookings (if applicable) as per the then status.
No refund will be granted within 48 Hrs of scheduled departure.
For cancellations after booking confirmation, cancellation charges will apply based on services already rendered—such as Payment Gateway Charges, Crate purchase, Vet Appointments, Titre Tests, Documentation, and Airline bookings as per the then status.
No refund will be granted within 72 Hrs of scheduled departure.
Moving can be a challenge, but with HappyLocate, it’s a seamless journey. Whether you're relocating your home, office, or pet, we provide end-to-end solutions designed for convenience, reliability, and peace of mind. Our expertise ensures a hassle-free experience, with customized services tailored to your specific needs.
From secure packing to safe transportation, we handle every detail with precision. Our commitment to transparency means no hidden costs, Journey tracking, and dedicated support at every stage. Whether you're shifting within the city, across states, or internationally, our extensive network and skilled professionals ensure a smooth transition.
For Pet parents, we offer specialized relocation services that prioritize safety and comfort, so your furry companions travel stress-free. Businesses can rely on us for efficient office moves, minimizing downtime and ensuring a swift setup. With HappyLocate, relocation is more than just a move, it’s a seamless transition to your next chapter. Trust us to handle the details while you enjoy a hassle-free experience.
